Superdry products purchased on The DOM, can be refunded if it is unworn and in original condition within 28 days from your purchase date.
To be eligible for a refund, please ensure:
1. Items are returned within 28 days of the order date.
2. You have suitable proof of purchase, which can be in the form of a confirmation email, invoice, bank statement or PayPal proof of purchase.
3. Items must be unworn with the original tags still attached – we are unable to accept returns with dirty marks or wear damage.
Please note, we cannot provide exchanges. If you wish to change style, size or colour, please place a new order.
Returns will not be accepted at a Superdry store or by dropping them off at our warehouse facility. Only authorised visitors are allowed to visit our Warehouse in Altona due to health and safety regulations.